Ameren’s new outage map is MOBILE FRIENDLY to make it easier for you to find the information you need and report your outage. Here is the link: https://outagemap.ameren.com.
After an outage is reported, Ameren tracks where an outage is in the restoration process to keep you up-to-date.
Customers Without Service
This indicates the number of customers impacted by an outage. When clicking on a Multiple Outages icon, you will first see Number of Outages, which is different from the number of Customers Without Service.
Estimated Safe Restoration Time
To help you plan during an outage, crews develop an estimated safe restoration time once they begin working to restore power. Because circumstances can change, estimated safe restoration times may need to be reassessed.
Outage Start Date/Time
This represents the date and time that the outage was reported to Ameren.
Cause of Outage
Storms, trees, broken branches, wild animals and car crashes have all led to power outages. When we have identified the cause of a power outage, we will share that information with you.
You can report an outage, or check the outage status at your residence or business.
Sign up for Alerts
Sign up for text or email alerts to receive updates to your phone during a power outage. You can also see what other alert options Ameren has available to help you manage your energy usage.
Click on Zoom to get a closer look at a particular outage location. Ameren’s outage map zooms in to approximately 1000 feet.