What if I already have trash cans that look similar to the recycle bin and have noticed Republic Services automatically using their arm truck to empty my trash?

There are three reasons why automation requires the use of Republic Services’ carts, not your personal trash cart.

1. Republic Services is responsible for damage done to residents’ property. The claw used for automated services weighs nearly 400 lbs. and requires a significant amount of mechanical grip to lift the carts and transfer waste to the trash trucks. Because of the not-so-gentle nature of the automated machinery, the likelihood of damage done to personal containers is higher when compared to the carts owned by Republic. Additionally, Republic Services stated that it is easier for them to repair or replace their own assets than it is to replace an individual resident’s assets if damage is done.

2. Related to the first reason, Republic Services’ carts are built for enhanced durability with a built-in metal bar and a “thick lip” that reduces the odds of damage to carts over the duration of service delivery.

3. The standardized carts ensure that all residents have the same equipment, which improves efficiency for Republic Services. In some cases, the standardized carts distributed by Republic Services are an improvement for residents. For instance, some residents have trash carts of lesser quality (thin material) or are without wheels. Because of automation, the process of discarding waste will become easier for some residents.

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1. What is changing starting on February 5, 2024?
2. Why are these changes happening?
3. What is automated trash collection?
4. Why are these changes happening?
5. What will residents do with their current household waste carts that will be switched out for Republic’s automated carts?
6. What are the dimensions for all the trash carts?
7. What if I already have trash cans that look similar to the recycle bin and have noticed Republic Services automatically using their arm truck to empty my trash?
8. What if we have more garbage than the allotted container allows?
9. I have an "Allied Waste" trash cart that I use for recycling. Will I be able to continue using this for recycling?
10. I currently lease a trash cart for trash. Will I continue to pay for the lease?
11. How does the new system for household trash work?
12. Will the collection schedule change?
13. Will there be an additional cost or changes in billing?
14. Is there a hotline or support for questions or issues?
15. How should we handle bulky or large items for disposal?
16. By what date should all residents be using the automated carts?
17. If after February 5th a resident decides that the cart size they selected or defaulted to is not the size they actually need, what do they do?
18. Will there be different colors for trash and recycle? Or labels/stickers?
19. While household waste will be automated and be collected in either the 48-, 65-, or 95-gallon carts, are there changes to recycling and yard waste?
20. Republic Services currently offers “garage door” service for residents with medical conditions. Will there be any changes to that service?